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John T.

I just dropped off my 98 4Runner at H'wood Toyota for new
brakes and AC service.  The service advisor that checked in my car, Oscar
Najera, was one of the friendliest people I have ever encountered at a car
dealership or service place, EVER!  He was very thorough, efficient, fast,
and had a smile on his face the entire time.  The cars were literally
stacked 3 deep but I was in and out of there in about 10 mins.  They even
drove me to work in their courtesy shuttle.  I had to write because there
were so few reviews here and most of them negative.  I initially only gave
3 stars because I haven't picked up my car yet.  Based on the outcome, T
of H could earn the other 2.  Don't let me down boys!



I just got the CALL!  Brakes - $1150 (front and back, rotors and drums),
AC - $20 (apparently all they can do is spray some disinfectant in there.
 EEWWW!)  OK T of H, you just got 1 more star.  The final star
hangs in the balance based on my pick-up experience.  Stay Tuned!



OK I picked up the car and everything is great!  The brakes are perfect!
 The inside smells like butterflies when you turn on the AC! (OK I'm
exaggerating but it does smell great!).  I was only charged for the brake
work so the total came to $1182.19 (parts, labor, and brake fluid change).
 This place rocks!  I'll never take my car anywhere else.

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Testimonial:

Gabriela
Los Angeles

I want to recommend one person I deal all the time with in service department at Toyota of Hollywood.
This person is Pat Cabral. I think he helped me for the last 15 years .
Thank you Pat.

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Victor L
Hollywood Ca

SERVICE DEPARTMENT & USED CAR DEPARTMENT

SERVICE:
Great, friendly, competent service at reasonable prices. I have been taking my Toyota Solara there for service for the past 5 years and have always received exemplary service. They have always acted with integrity, never trying to sell me something I didn't need.

Most times I waited for the car and they always delivered it within the time they promised. I never needed to return the car because of shoddy or incomplete service. It was always done right the first time.

Services are followed up by phone calls to make sure I was completely satisfied.b Pat Cabral who is now in a management position over there was particularly helpful and always provided communication and service with "customer satisfaction" in mind.

I highly recommend anyone, particularly those folks who are skeptical about auto repair, to take their car to Toyota of Hollywood for service and repair.

USED CAR DEPARTMENT:
I sold my Solara Convertible to the Used Car Department at Toyota of Hollywood. It was very pleasurable. The manager, Roobik Arakelian was professional, efficient, and acted with complete integrity. He went out of his way to prepare the paperwork efficiently and I was impressed with how he kept his word and provided complete and clear information, and a timely check that I was able to cash immediately. He did it all with a smile and a sense of humor. His assistant, Lupe, contributed to this positive experience.

I highly recommend Toyota of Hollywood for their car service and Used Car transactions.

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Wade H


Yesterday, my wife and I went into Toyota Hollywood and leased a 2010 Prius.  I couldn't have had a better experience there.  

Dominic was our extremely helpful and entertaining salesperson.  Kenny and Jeff in the sales and finance team had us in the car and driving off the lot so fast, I couldn't even believe that I was in my new car already.

We were prepared to defend our consumer honor, but it was never even necessary. Great team, great folks, great car.  Highly recommended if you're looking for a great car.

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Florian H
Los Angeles CA

Best car buying experience in 13 years! Super friendly staff that knows their cars and knows how to make their customers happy. My sales guy Roobik Arakelian made sure I was always taken care of, and never bothered me with too many calls or emails. Tom Foster helped me customize my xB.

I had a Lexus before for 4 years, and these guys at Toyota Hollywood can absolutely hold up with the sister company in the luxury segment.

On top of it I love my Scion!

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George T


Last weekend My wife and I bought a 2010 Prius @ Toyota of Hollywood
and we are EXTREMELY SATISFIED with our experience at this Toyota
dealership. Our Sales Consultant Roobik was terrific in his personal
attention/assistance to our needs. And their Sales Manager Reza wasn't
forcing anything to happen, but  simply tried to bend backwards to make
things happen for both parties.  My wife DO NOT like dealing with car
salespeople at all but she had a pleasant experience with Toyota of
Hollywood and believe me that is a tremendous testimony of their style
and warnth and attention to detail and knowledge of their product. She
is very happy with her new car and I am very pleased with our
transaction. Our Sales Consultant Roobik was a true professional from
the very first email we exchanged months ago to that last warm and firm
handshake that says,  "It is good doing business with you but my
service to you is just beginning". I am very pleased!

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Azuri I


i've purchased two Priuses from this dealership and have been going
there for all my services for years. they are insanely polite, helpful,
honest, friendly and professional. people who complain about warranties
or sticker prices must not know much about owning cars, since that
isn't the dealership's fault. the other Toyotas had higher prices for
cars that didn't even have as many options and for no good reason. they
get everything first here and they didn't have the 2010 i wanted at any
other dealership. this place is like heaven on earth compared to the
monstrous experiences i had with my previous Saturn. they give me all
kinds of deals and really hooked me up when i lost both my keys last
year.. i adore this dealership.

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L M
Los Angeles Ca

I had a lot of fun haggling with Reza&Leo at the dealership. The Internet Dir Reza was straight forward and patient. Gave me the Car Direct price and match counter offers from other dealerships w/o a lot of grief. Plus explain the issues regarding my trade-in and gave me a fair price. Both Reza & Leo were informative and did not take it personal when I challenge prices or what they were saying. I had previous met Leo at another dealership and he was the same way then. I'm comfortable enough with how each handle this sale. I think my wife would be comfortable going to the dealership and she hates dealing with car dealerships persons.

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Dave Gebroe
Los Angeles CA

I just today leased a new 2009 Camry. From soup to nuts, it was the best, most relaxed experience I've had working with a dealership in all my years driving. I dealt primarily with Ali Sepehri and Reza Laleh--both of them gentlemen, thoroughly unpushy and respecting my space while attempting at all turns to meet my needs. I come from a long line of salesmen, and I am immediately turned off by the hard sell. It reeks of desperation to me. Neither Ali nor Reza ever came off as desperate or overbearing to me--in fact, they were extremely professional, accomodating, confident in their product, laid-back, and friendly. It was a sincere pleasure to meet with and work with them, and I will absolutely go out of my way to recommend to anyone that crosses my path and is looking for a Toyota--for sale or lease--to come to Toyota Of Hollywood and call Ali and Reza directly.