Service: Ruben Gomez was great. So helpful and nice - a pleasure to work with.Service waiting area: There used to be a more quiet area where a person could get work done - Now they've placed a TV nearby, so it's a much less pleasant place to wait for your car.

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I went to Toyota of Hollywood a couple of weeks ago to have some work done on my Toyota Sienna as part of a recent recall. I was honestly expecting to have to wait around and to be told that there were other features on my van that had to be taken care of in addition to the recall work. However, I was treated so wonderfully by Reuben who explained the entire process and the work was done on a very timely basis. Everyone that I interacted with at Toyota of Hollywood was respectful and caring, especially Reuben. I had never been to TOH before but they can certainly expect to have my business again in the future. Often times we are told that going to a dealer would be so much more expensive that taking our vehicles to local mechanics. However, when I receive the professional and caring service by workers like Reuben I do not  mind paying the extra money. Besides think about how many times we have all taken our vehicles to other mechanics and the work was not done correctly and we had to take the vehicles back for more service and costs. I would rather save the time and money by taking my vehicle to people like Reuben who I can trust to get the job done correctly the first time. Thanks to everyone at TOH for making by experience a pleasurable one.

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Decided to give this place a second chance and it was great! Just got my car serviced, Camille was my advisor and I got a couple important services taken care of with my car. But it drives like a dream! Also they washed my car! Toyota Glendale doesn't wash your car for you so you gotta spend that extra $10 somewhere in the city for a car wash.

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The sevice was GREAT because Danny Llamas was very helpful in checking me in pretty friendly. I enjoyed a yummy dounut with coffee while waiting for a shuttle. I appreciated the courtesy call I received from Danny telling me my car was ready. Thank you Danny, I'm grateful for your valuable input ?.

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