The service I received was excellent

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Alex Aguirre was my service advisor. He quoted me a 3 hour wait time but luckily it was done in 2. He was extremely efficient and professional. Ordered a lyft for me while I waited and for my return to the service area. Alex Aguirre holds himself to a higher standard and is a representation of what a class act Toyota Hollywood can be.

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I’ve been taking my car here for years and have had pretty good service, but my last visit with Danny Llamas was incredible. He really took his time with me, actually took my glove box out to see if he could see what was going on, communicated clearly with me, and kept me updated with the progress of my repair. He was personable, honest, and professional. I originally scheduled with Claudia because she had given me an amazing service experience the previous time, but she was out when I arrived, so Danny stepped in. They were both fantastic! Thanks ...

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Had a good experience leasing a 2019 Rav4 XLE with Robert and Miguel last week. I was run through the process fairly quickly and as I wanted to get down to business right away, they respectfully negotiated a decent rate. As with any car dealership, pushing added services and warranties are expected but even though I declined everything, everyone was respectful. I pushed for a higher value on my trade in, which they agreed too as well. All in all, it was a fairly standard car dealership experience, but at least everyone working there seemed at friendly and attentive.

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Danny Llamas, Very helpful and attentive! Exceptional service!

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